Tuesday, May 31, 2005

Visual memories

Just imagine if your customers walked away with a visual memory board like the one captured by Thomas Hawk...

The idea of every detail being part of a magical gathering is Disney's greatest strength. And it is a real possibility for companies choosing to take action on designing their customers experience.

If you had any question about what an experience does, or how we as humans store it, I think this post will help you great a visual reference...

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